3 Easy Ways to Get Support
Click the Blue Shield icon on your task bar
Need advice? Then please get in touch and we’ll be glad to help.
When you create a support ticket through the members portal, it sends a request directly to one of our support engineers. Give us a short message about your issue and we will start working right away.
Shoot us an email with details about the issue you are having. The more information the better.
Having a major problem and need help right now? Your support team is ready!
Need help after hours? Call 888-657-3622 and let our evening help desk know what the issue is. They will alert our on call team and will assist you with your issue.
Already have an account or an existing ticket? Click the link below to be redirected to our members portal to get status updates or interact with your support team.
Visit the Members Portal.
Need to get connected for our screen sharing session? Go to our meeting portal – simply follow the instructions on the screen.