| STANDARD | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Extensions | unlimited | unlimited | unlimited |
| Custom SIP Trunk | ✓ | ✓ | ✓ |
| Paging/Intercom | ✓ | ✓ | ✓ |
| Call Parking | ✓ | ✓ | ✓ |
| Busy Lamp | ✓ | ✓ | ✓ |
| Real-time System Status | ✓ | ✓ | ✓ |
| Offsite Phone Integration | ✓ | ✓ | ✓ |
| Voicemail | ✓ | ✓ | ✓ |
| Voicemail Transcription | ✓ | ✓ | |
| Custom Domain | ✓ | ✓ | |
| Custom Mail Server | ✓ | ✓ |
| STANDARD | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Apps: Windows, Web, Android, iOS | ✓ | ✓ | ✓ |
| Auto-attendant | ✓ | ✓ | ✓ |
| Integrated Fax | ✓ | ✓ | ✓ |
| IP Phone Auto-Provisioning | ✓ | ✓ | ✓ |
| Phone Directory | ✓ | ✓ | ✓ |
| Headset Integration | ✓ | ✓ | ✓ |
| Microsoft 365 Integration | ✓ | ✓ | |
| CRM Integration | ✓ | ✓ | |
| Hotel PBX | ✓ | ✓ |
| STANDARD | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Participants | ✓ | ✓ | ✓ |
| Polls | ✓ | ✓ | ✓ |
| PDF Sharing | ✓ | ✓ | ✓ |
| Screen Sharing | ✓ | ✓ | ✓ |
| Remote Assistance | ✓ | ✓ | ✓ |
| Whiteboard | ✓ | ✓ | ✓ |
| Video Conference Dial-in | ✓ | ✓ |
| STANDARD | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Live Chat | ✓ | ✓ | ✓ |
| Facebook Messaging | ✓ | ✓ | ✓ |
| Call Logging | ✓ | ✓ | ✓ |
| Click2Call | ✓ | ✓ | ✓ |
| SMS | ✓ | ✓ | |
| CRM Integration | ✓ | ✓ | |
| Escalate Chat to Call | ✓ | ✓ | |
| Call Queues | ✓ | ✓ | |
| Call/Chat Reporting | ✓ | ✓ | |
| Call Recording | ✓ | ✓ | |
| Real-time Statistics | ✓ | ✓ | |
| SLA Alerting | ✓ | ✓ | |
| Switchboard | ✓ | ✓ | |
| Wallboard | ✓ | ✓ | |
| Callback | ✓ | ✓ | |
| Barge In, Listen In, Whisper | ✓ | ✓ |
| STANDARD | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Call Flow Designer | ✓ | ✓ | |
| Hot Desking | ✓ | ✓ | |
| Scheduled Restore | ✓ | ✓ | |
| Connect Remote Offices | ✓ | ✓ | |
| Microsoft Teams Integration | ✓ | ||
| Skill-based Routing | ✓ | ||
| Built-in Failover | ✓ | ||
| Start/Stop Call Recording Rights | ✓ | ||
| Custom IP Phone Logo | ✓ | ||
| Standby License | ✓ |
